Booking Coordinator

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom The ICM Group Full time
About The ICM Group

Our client, The ICM Group, is a leading provider of interpreting and translation services. With over 20 years of experience, they offer a wide range of solutions to meet the needs of their clients.

Job Title: Booking Administrator

We are seeking a highly organized and detail-oriented Booking Administrator to join our team. As a key member of our operations team, you will be responsible for managing bookings and queries, providing excellent customer service, and maintaining accurate records.

Key Responsibilities:
  • Manage bookings and queries in a fast-paced call centre environment
  • Provide exceptional customer service to clients and language professionals
  • Maintain accurate records of client and interpreter information
  • Perform administrative tasks, including data entry and filing
Requirements:
  • Confident and self-motivated individual with a friendly and personable manner
  • Ability to multitask and work under pressure
  • Strong verbal and written communication skills
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary of £23,000 per annum
  • Christmas bonus
  • Free parking
  • 20+8 days leave
  • Progression opportunities

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