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Sales Coordinator German Language

2 months ago

Scotland, United Kingdom Solutions Driven Full time
Job Summary

We are seeking a highly skilled Sales Coordinator German Speaking to join our team at Solutions Driven. As a key member of our sales team, you will be responsible for handling a variety of pre-sales and post-sales order management functions for the EMEA region.

Key Responsibilities
  • Process orders for the EMEA region, ensuring accuracy and completeness
  • Work closely with Finance, Planning, Manufacturing Operations, and Shipping to ensure proper terms and conditions are met
  • Interface with customers, Sales, Service, Business Units, and Finance to address and resolve issues related to bookings and customer satisfaction
  • Manage and resolve backlog issues, including order hold releases, product configuration issues, item number discrepancies, and purchase order requirements
  • Process post-sale service orders and RMAs for replacements and depot repair orders via the CRM system
  • Process and coordinate internal product purchases and transaction management to fulfill in-direct sales/Services
  • Communicate and coordinate shipments and deliveries with international and domestic freight forwarders
Requirements
  • Oracle R12 Order Management, Customer Master, CRM, Service Contracts, IB or other ERP system
  • International Order Processing knowledge and related skills – carrier and incoterms
  • Experience in understanding inventory concepts and transactions
  • Experience with MS Office (Word, Excel)
  • Language skills: German and English is a must, any additional language nice to have
What We Offer

Ability to excel in a cross-organisational, cross-cultural, global team environment.