Vehicle Repair Services Coordinator

4 weeks ago


Droitwich, United Kingdom Additional Resources Full time

About the Role:

We are currently seeking an experienced Service Advisor to join our team. In this role, you will be responsible for managing customer interactions, handling scheduling, and providing administrative support in a busy bodyshop. The ideal candidate will have 3-5 years' experience in the accident repair industry or a similar fast-paced business environment.

Key Responsibilities:

  1. Coordinate vehicle bookings, drop-offs, and pick-ups to ensure smooth operations.
  2. Handle customer and insurer inquiries, relaying information to the workshop team as required.
  3. Organise vehicle recoveries when necessary.
  4. Oversee administrative duties, such as processing invoices for parts purchases and repairs.
  5. Regularly update customers on the progress of their vehicle repairs.

Requirements:

  • Possess 3-5 years' experience in the accident repair industry or a similar fast-paced business environment.
  • Strong understanding of motor vehicles and repair processes.
  • Skilled in IT, with experience using Microsoft Office and BMS systems.
  • Strong communication and organisational skills.

Benefits:

A competitive salary of £26,000 per annum, excellent benefits, and a dynamic work environment.



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