Insurance Support Specialist

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Connells Group Full time

Insurance Administrator Opportunity

At Connells Group, we are currently seeking an Insurance Administrator to join our Customer Service team within General Insurance.

The ideal candidate will possess exceptional service delivery skills, with the ability to build strong relationships with new and existing customers.

Main Responsibilities:

  • Drive results through exceptional service delivery and build relationships across new customers and existing contacts.
  • Support and increase sales, marketing campaigns and strategies.
  • Work across teams and with internal/external key stakeholders to build business activity.
  • Streamline procedures and maximise efficiencies to improve the customer experience.
  • Maintain and deliver best practices to aligned mortgage lead generations, new business and related cross sales targets.

Requirements:

  • Proven success with a background in sales, providing high levels of customer service; Knowledge of general insurance is preferable.
  • Proven ability to deal with customers over the telephone in a confident manner with the ability to work through customer objections.
  • Strong negotiation and persuasion skills whilst ensuring customer empathy and understanding of customer requirements.
  • Ambition and determination to succeed whilst delivering customer service excellence.
  • Positive, self-motivated and able to work on own initiative and deal with simultaneous activities.
  • Computer literate.

About Connells Group

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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