Global Reservations Ambassador

1 week ago


London, Greater London, United Kingdom Dorchester Collection Full time

We're a renowned luxury hotel collection, known for our exceptional service and commitment to excellence. As a Reservations Specialist at Dorchester Collection, you'll be part of a unique opportunity to become celebrated as the very best in your field.

What We Offer

We provide an attractive compensation package, including an estimated salary of £27,000 plus monthly financial incentives. Our benefits also include complimentary stays with breakfast included in our Dorchester Collection hotels, 50% off at bars and restaurants within all of our hotels, a £750 refer-a-friend bonus scheme, world-class development opportunities, social events throughout the year, workday lunches, a season ticket loan and cycle-to-work scheme, exclusive access to a discount platform featuring thousands of retailers, and a private pension scheme.

About the Role

You'll love what you do and take pride in delighting our guests:

  • You will be responsible for assisting guests with their enquiries about reservations for all our nine hotels of the Collection, processing all bookings via telephone and email, and following up activities related to reservations aspects to ensure our guests receive nothing but the best experience.
  • You'll need to be persuasive and engaging to close the sale over the phone and/or via email.
  • Prioritization is another key skill: as a reservations specialist, you will be skilled at multitasking and able to adapt in a fast-paced environment to meet time-of-response targets.
  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each day. As a Reservations Specialist, you'll have the opportunity to bring these to life and continue to create our legacy.
  • Dorchester Collection uses various systems to deliver the best service to our guests. Being able to quickly adapt to new technology is essential for this role.

The operational hours of work are shift-based and may be subject to change, currently set as Monday to Friday from 07:00 to 22:00 and Saturday and Sunday from 08:00 to 20:00.

Your Qualifications

To succeed in this role, you'll bring your unique personality and passion, excellent communication skills with a strong customer service ethic, and fluency in English as the primary language used in our office. Native or proficient command of Arabic, spoken and written, is also essential for communicating with our Arabic-speaking guests from the Gulf region.



  • London, Greater London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Alchemy Global Talent Solutions Ltd. is a global leader in hospitality solutions, and we are seeking a talented Reservations Experience Manager to join our team.The Reservations Experience Manager will play a vital role in ensuring seamless booking experiences for our clients from around the world.This role involves working closely with clients to understand...


  • London, Greater London, United Kingdom The Landmark London Hotel Full time

    Reservations Agent Job Summary:We are seeking a highly skilled Reservations Agent to join our Reservations Team at The Landmark London Hotel. The successful candidate will be responsible for making or amending reservations for rooms, restaurants, and the SPA, as well as working with the Sales team to meet and build relationships with bookers, clients, and...


  • London, Greater London, United Kingdom Royal Lancaster London Hotel Full time

    We are currently seeking a Reservations Agent to join our Reservations Department on a permanent basis, with an immediate start, to consistently deliver memorable moments and five-star service to our guests and each other.Main duties and expectations for the role include:• To take reservations in accordance with the agreed Departmental Standard Operating...


  • London, Greater London, United Kingdom targetjobs Hired Full time

    Be a Representative for a Leading Global BrandDo you want to become a prominent brand ambassador and support students in connecting with world-leading brands?This is an excellent opportunity for you to earn money while at university, engaging with students about the brand and its career prospects.The role is perfect for those currently studying as a way to...


  • London, Greater London, United Kingdom Worldwide Travel Perfection Full time

    Job Title:Global Travel AmbassadorDescription:We are offering a unique remote business opportunity for individuals like you to become remote travel consultants and embark on an incredible journey.You will have the freedom to work from anywhere in the world, be it a cosy café, a tropical beach, or the comfort of your own home.The estimated salary for this...


  • London, Greater London, United Kingdom .. Sloane Full time

    We are seeking a highly skilled Reservation Ambassador to join our team at the esteemed Sloane hotel in Chelsea, London.The ideal candidate will have a minimum of 1 year's experience in a similar role within a luxury property and be proficient in handling incoming enquiries with a professional and friendly manner.About UsSituated in the heart of Chelsea, our...


  • London, Greater London, United Kingdom The Estée Lauder Companies Full time

    We are seeking a seasoned professional to serve as our Global Education Ambassador, leading the development and implementation of brand education strategies that drive consumer engagement and retail excellence. Reporting directly to [Management], this role will be based in London, offering a unique blend of strategic thinking and hands-on...


  • London, Greater London, United Kingdom Hult Full time

    Hult, a leading global education institution, is seeking a skilled Global Learning Ambassador to join our team.About Hult:Hult International Business School is a globally recognized business school with campuses in the US, UK, and UAE. Our mission is to empower students to become responsible leaders who are ready to make a positive impact on the...


  • London, Greater London, United Kingdom Ennismore Full time

    Job SummaryWe are seeking a highly motivated Global Hospitality Ambassador to join our Membership Services team at Ennismore. As a key ambassador for our brand, you will be responsible for delivering exceptional customer experiences to our Members, promoting our values, and embodying our culture.You will work closely with our hotel teams to ensure seamless...


  • London, Greater London, United Kingdom Brindisa Kitchens Full time

    Brindisa Reservations RoleWe are seeking a highly organised Reservations Host to join our team at Brindisa Kitchens. As the first point of contact for our guests, you will be responsible for delivering a warm and welcoming experience, ensuring that every interaction is exceptional. With a strong focus on customer satisfaction, you will work closely with the...


  • London, Greater London, United Kingdom ING Bank N.V. Full time

    **Role Overview:**We seek a highly skilled Global Brand Ambassador to champion our brand's story, values, and reputation worldwide.This role involves fostering strong relationships with key stakeholders, crafting compelling narratives, and driving business growth through effective communications.Main Responsibilities:Develop and execute global brand...


  • London, Greater London, United Kingdom Studio Paskin Full time

    About the RoleWe are seeking an experienced Reservations Manager to lead our group-wide reservations efforts. As the ambassador for our portfolio of restaurants, this role will play a crucial part in delivering exceptional hospitality and driving business success.Main ResponsibilitiesLead the reservations team to achieve high occupancy rates and drive...


  • London, Greater London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Alchemy Global Talent Solutions is seeking a skilled Reservations Coordinator to provide exceptional booking experiences for clients worldwide.The ideal candidate will work closely with clients to understand their hospitality needs and ensure seamless booking processes.This role involves working on a shift basis with occasional weekend working.Provide prompt...


  • London, Greater London, United Kingdom MANU FORTI Full time

    Job Summary:MANU FORTI is seeking a Global Event Ambassador to join our team. As a key member of our global events team, you will be responsible for developing and implementing delegate sales strategies, building strong relationships with senior decision-makers, and delivering expert knowledge on the value of attending events.Responsibilities:Sales Strategy:...


  • London, Greater London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Welcome to Alchemy Global Talent Solutions Ltd., a leading provider of hospitality solutions. We are currently looking for a Customer Service Booking Specialist to join our team.The Customer Service Booking Specialist will be responsible for providing exceptional customer service to clients from around the world, ensuring seamless booking experiences.This...


  • London, Greater London, United Kingdom ASOS Full time

    Job DescriptionWe are seeking a highly skilled Global Brand Ambassador to join our team. As a key member of our PR team, you will be responsible for creating an unparalleled experience for influencers and talent that fuels excitement and generates brand love.About the Role:Work with the PR Lead and Talent Lead to support strategy development and roll-out of...


  • London, Greater London, United Kingdom Euro London Appointments Full time

    Job Title: Global Business Development AmbassadorJob Summary: We are seeking an ambitious and driven Global Business Development Ambassador to join our European team at Euro London Appointments. The ideal candidate will have a keen eye for spotting new business opportunities, excellent communication skills, and a strong ability to build and maintain...


  • London, Greater London, United Kingdom Asteria Promotions Full time

    About Asteria PromotionsWe offer a unique sales and marketing opportunity to unlock your potential and create a future for yourself.Job DescriptionWe are currently seeking self-motivated individuals who are serious about building their careers as Global Sales Ambassadors. This role offers a unique opportunity for career progression, based solely on...


  • London, Greater London, United Kingdom Gaucho Full time

    We are seeking a highly skilled Reservations Supervisor to join our team at Gaucho Restaurants in London.This is a pivotal role where you will play a key part in delivering exceptional results, ensuring guests and colleagues have an outstanding experience. As a Reservations Supervisor, you will be the ambassador for the team, building strong relationships...


  • London, Greater London, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    We are looking for a Customer Service Coordinator to join our team at Alchemy Global Talent Solutions Ltd. As a key member of our team, you will play a crucial role in ensuring that our clients receive exceptional customer service.The estimated salary for this position is $50,000 - $65,000 per year, depending on experience and qualifications.About the...