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Mortgage Broker Sales Representative

2 months ago


Cheadle, Staffordshire, United Kingdom Together Full time
About the Role

We are seeking a highly skilled Mortgage Broker Sales Executive to join our team at Together. As a key member of our sales team, you will be responsible for delivering exceptional service to our intermediary partners, building strong relationships, and driving sales growth.

Key Responsibilities
  • Respond to inbound intermediary telephony enquiries, providing accurate product and criteria information to ensure exceptional customer service.
  • Work closely with Account Managers to deliver Account Plans, making proactive outbound calls to key intermediary partners to drive sales and meet KPIs.
  • Update Account Managers with regular feedback from brokers and market insights, helping to identify new opportunities and drive business growth.
  • Identify intermediary needs, clarify information, and provide accurate solutions across all product offerings.
  • Support Account Managers with administrative tasks, including mailbox management and CRM updates.
  • Promote a professional image of the company, delivering a positive broker experience throughout the broker journey.
  • Manage new and existing relationships, promoting company products and services, and immersing yourself in our policies, procedures, and culture to represent the company at all levels with our intermediary partners.
Requirements
  • Telephone sales experience with a mortgage lender or broker.
  • Experience answering inbound service calls, making outbound calls, and managing inboxes.
  • Exceptional relationship building and communication skills.
  • Strong objection handling and problem-solving skills.
What We Offer
  • 26 days holiday, increasing to 30 days with service, plus bank holidays.
  • Buy and sell holidays.
  • Discretionary annual bonus.
  • Matched pension contribution.
  • Life assurance.
  • Critical illness cover.
  • Health cash plan.
  • Private medical insurance.
  • Free access to company holiday homes.
  • Travel season ticket loans.
  • Ride to work scheme.
  • Free local gym access.
  • Local bar and restaurant discounts.

We value diversity and inclusion at Together and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you need reasonable adjustments to make your experience easier, please let us know.

Please note that all successful applicants will undergo relevant employment reference, financial, and criminal record checks.