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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring that our customers have a memorable and enjoyable time at our centres.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work efficiently to manage customer bookings, sales, and other transactions, ensuring accuracy and attention to detail.
- Contribute to a positive and welcoming environment, promoting a culture of excellent customer service and teamwork.
- Collaborate with colleagues to achieve sales targets and drive business growth.
- Participate in ongoing training and development to enhance skills and knowledge, ensuring compliance with company policies and procedures.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong problem-solving skills, with the ability to think critically and resolve issues effectively.
- Flexibility to work a variety of shifts, including evenings and weekends, as required.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A competitive salary and benefits package, including opportunities for career development and advancement.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Access to ongoing training and development opportunities, to enhance skills and knowledge.
- A fun and inclusive company culture, with opportunities to participate in social events and activities.
