Complaints Resolution Specialist

1 week ago


Shrewsbury, Shropshire, United Kingdom Dept. of Recruitment Limited Full time
Work with Us

We are seeking a skilled Complaints Manager to join our team at Dept. of Recruitment Limited.

About the Role

As a Complaints Manager, you will be responsible for resolving customer complaints in a timely and professional manner.

Key Responsibilities

  • Investigate and resolve customer complaints in accordance with company policies and procedures.
  • Communicate effectively with customers to understand their concerns and provide solutions.
  • Work closely with internal teams to resolve complex complaints.

What We Offer

We offer a great team environment and supportive management in place. You will have the opportunity to work with a talented team and contribute to the success of our organization.

Working Hours

Monday to Friday, 08:00 to 17:00.


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