Reservations Coordinator

5 days ago


Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

Job Description:

We are seeking a Reservations Coordinator to join our team at Thrifty Car & Van Rental. In this role, you will be responsible for providing exceptional customer service and building trusting relationships with our National Account customers.

Your Key Responsibilities:

  • Deliver outstanding customer service and communication skills when interacting with clients.
  • Regularly monitor your inbox and respond promptly to emails.
  • Resolve customer complaints to their satisfaction.
  • Process data accurately using in-house systems.
  • Answer calls and resolve requests or queries efficiently.

About the Role:

This is an exciting opportunity to work in a fast-paced environment where you will have the ability to multitask and handle multiple priorities. As a Reservations Coordinator, you will play a critical role in ensuring that our customers receive the highest level of service.

Requirements:

To be successful in this role, you will need to have excellent communication skills, strong organisational skills and attention to detail. You should also be happy to work independently and as part of a team.

What We Offer:

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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