Vehicle Technician Specialist

3 days ago

Spalding, Lincolnshire, United Kingdom EMG Motor Group Full time

About the Role

We are seeking a highly skilled Vehicle Technician Specialist to join our team at EMG Motor Group and contribute to providing exceptional vehicle service and maintenance solutions for our customers.

Key Responsibilities

  • Perform scheduled vehicle servicing in accordance with manufacturer guidelines and industry standards.
  • Conduct thorough diagnostic activities to identify and resolve complex technical issues with customer vehicles.
  • Carry out electronic visual health checks (EVHC) on all vehicles and provide detailed reports with expert advice and recommendations for customers.
  • Provide outstanding customer service by communicating effectively with customers and service advisors.
  • Ensure vehicle servicing activities are completed safely and to a high standard, meeting both internal and manufacturer requirements.
  • Participate in ongoing training and development to stay up-to-date with product and service knowledge.
  • Contribute to process improvements and innovations within the company.
  • Mentor and provide guidance to apprentice technicians, as needed.

Requirements

  • Excellent problem-solving skills and strong attention to detail.
  • A strong customer service focus with the ability to communicate technical information effectively.
  • Outstanding organizational and time management skills with the ability to work efficiently.
  • A Level 3 qualification in vehicle technology (preferred).
  • A full UK driving license (essential).
  • Manufacturer experience (preferred).

About EMG Motor Group

We offer a competitive salary and benefits package, including enhanced holiday entitlement and opportunities for career development. Our company values a nurturing and caring working environment, and we strive to create a culture where our employees can grow and thrive.

We are committed to being the best in our industry, and we recognize that our staff are our most valuable asset. We are dedicated to creating an environment where our employees can excel and contribute to our success.

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