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Vehicle Technician Specialist
2 months ago
About the Role
We are seeking a skilled Vehicle Technician to contribute to our used car dealership in Spalding, providing a high-quality vehicle service experience for our customers. As part of our team, you will work closely with the Workshop Controller, utilizing your technical expertise to resolve complex issues and develop new skills.
Key Responsibilities
- Perform scheduled vehicle servicing in accordance with manufacturer guidelines.
- Conduct diagnostic activities to identify causes and solutions for customer vehicle issues.
- Carry out electronic visual health checks (EVHC) on all vehicles, providing comprehensive reports with expert advice and recommendations.
- Interact directly with customers and service advisors, delivering exceptional customer service.
- Ensure vehicle servicing activities are completed safely and to a high standard, meeting both internal and manufacturer requirements.
- Participate in ongoing training and development to maintain up-to-date product and service knowledge.
- Contribute to local and company-wide process improvements and innovations.
- Mentor and guide apprentice technicians, where applicable.
Requirements
- Excellent problem-solving skills and strong attention to detail.
- A strong customer service focus with the ability to communicate technical information to a non-technical audience.
- Outstanding organization and time management skills with the ability to work to deadlines.
- A Level 3 qualified vehicle technician (preferred).
- A full UK driving license (essential).
- Manufacturer experience (preferred).
What We Offer
We provide good pay and conditions, a 5-day week, and opportunities for career development. Our company continuously upskills technicians, ensuring they achieve brand approvals and stay ahead with EV car expertise, maintaining the highest standards of service and innovation. We offer flexible Saturday overtime if required.
Why EMG Motor Group?
We take pride in our identity as a family-run and owned business, cherishing our people and their contribution to our success. Our vision is to 'be the best' at what we do, recognizing that our staff are the most important asset to our business. We are committed to creating an environment where our employees have opportunities to grow and thrive, as our business grows our staff go hand in hand growing with it.
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