Worthing Branch Account Management

4 days ago


Worthing, West Sussex, United Kingdom Leaders Romans Group Full time

About the Job

We are seeking an experienced Client Accounts Assistant to join our team in Worthing. As a key member of our finance and administration department, you will be responsible for ensuring that all client accounts are accurately managed and maintained. This will involve assisting branch staff with errors on the system, reviewing landlord and tenant ledgers/accounts, refunding demands and fees generated in error, setting up/amending charges for rent, commission and other fees, and transferring funds to balance ledgers.

Key Skills and Qualifications:

  • Able to identify problems and suggest solutions.
  • Enjoy exceeding customer expectations at all times.
  • Investigative, analytical skills.
  • Able to prioritise workloads under pressure.
  • Calm, authoritative manner on the phone with excellent communication skills.
  • Able to be diplomatic.
  • Accuracy and attention to detail at all times.
  • Organised and methodical approach.
  • Possession of a valid driving license is not required.

Benefits:

We offer a competitive salary package, including a market-leading salary of £25,000 - £30,000 per annum, plus benefits such as a salary sacrifice pension scheme, generous holiday allowance, increasing by 1 day per year based on service, and the option to purchase an additional 5 days' holiday. Staff discounts are also available.



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