Credit Accounting Specialist
4 weeks ago
About the Job
This role involves implementing credit control procedures under the guidance of the Accounts Receivable Manager, with the aim of maintaining a structured debt recovery procedure for ESPO sales ledgers. The successful candidate will be responsible for instigating verbal and written communications to pursue overdue debts, as well as reviewing sales ledgers on a regular basis to determine overdue accounts and take recovery action in accordance with current procedures.
Key Responsibilities
- Review sales ledgers to determine overdue accounts and take recovery action
- Prepare and send computer-generated collection letters
- Use the telephone for debt collection and respond to customer enquiries on account balances and disputed invoices
- Initiate internal enquiries on disputed charges, monitor progress, and communicate responses to customers
- Process direct debit collection and provide direct debit breakdowns to local authorities and other requested parties
- Process weekly rebate and gas system updates and agree contra's with suppliers if necessary
- Liaise with the Accounts Payable team to contra debts and process documents for legal proceedings
Requirements
- GCSE in Maths and English, grade C or above
- Experience working in a busy office/accounts environment
- Ability to use MS Word, Excel, and Outlook to initiate enquiries and correspond with customers/suppliers and other departments
- Sales ledger experience, including invoicing, credits, and the collection of outstanding debts
- Proactive approach and ability to work towards deadlines
- Ability to perform all duties and tasks with reasonable adjustments, where appropriate, in accordance with the Equality Act 2010
- Good attendance record
About ESPO
ESPO is an inclusive organisation on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our customers.
What We Offer
- Flexible working opportunities and access to an employee benefits portal with a car lease scheme
- 25 days annual leave plus bank holidays (increasing to 30 days after 5 years' service) and a scheme to purchase additional annual leave
- Local Government Pension Scheme with a generous employer contribution
- Great office location next to Fosse Park, with free on-site parking and easy access to the M1 and M69
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