Administrative Officer

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time
Job Overview

The successful candidate will provide administrative support to the Respiratory Physiology Department, ensuring the smooth delivery of services to patients and staff. This will involve managing inpatient waiting lists, communicating appointment and admission information, and maintaining accurate records.

Main Duties
  1. Enter appointment details into relevant Trust computer systems.
  2. Analyse and resolve patient enquiries, providing timely and effective solutions.
  3. Sort and distribute incoming and outgoing information in a timely manner.
  4. Prioritise workload and contribute to the efficient running of the department.
  5. Work within tight deadlines and be flexible to meet changing priorities.
  6. Cross-cover administration and clerical services across multiple sites, including covering absences.
Requirements

The ideal candidate will possess excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment. They will be flexible, proactive, and able to work independently with minimal supervision.



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