Senior Living Service Manager

2 weeks ago


Great Yarmouth, United Kingdom Hilton Community Services Ltd Full time

The Senior Living Service Manager role at Hilton Community Services Ltd is focused on delivering high-quality services to tenants while managing services within a Supported Living service.

This involves overseeing all activities, resources, people, and information associated with this area of the business.

The key objective of this role is to ensure that the needs of Service Users are met in accordance with contractual arrangements, identifying opportunities for improving the service where possible.

  • Manage activities, adhering to Company policies and procedures.
  • Ensure adherence to the Company's Philosophy of Care and Equal Opportunities.
  • Comply with all legal and contractual requirements.
  • Enable service users to maintain and improve their mental health and well-being.
  • Enable service users to maintain, develop, and utilize a range of external relationships.

Key Responsibilities:

  • Contribute to the management of all financial resources.
  • Manage and maintain all physical resources and company/housing association assets within the area of responsibility.
  • Train and develop the team.
  • Manage performance and conduct.
  • Contribute to morale, motivation, and team working within the Company.
  • Manage the integrity, availability, communication, and confidentiality of a wide range of information sources.


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