Director of Client Relationships

3 days ago


London, Greater London, United Kingdom Taylor Higson Full time

A dynamic opportunity has arisen for an experienced client-facing Account Director who can drive revenue, profitability, and strategic development within a retail POS and print account.

This challenging role requires someone with a strong background in sales and a proven track record of managing and expanding client relationships. The successful candidate will have excellent communication and leadership skills, as well as a keen eye for detail.

Key Responsibilities
  1. Manage and expand client relationships to drive revenue growth.
  2. Lead and motivate an account team to achieve financial targets and operational excellence.
  3. Create and execute comprehensive client account plans to retain clients and expand services.
  4. Build and maintain relationships with senior client personnel, ensuring consistent high-quality service and satisfaction.
  5. Ensure all services meet KPIs and SLAs, and maintain up-to-date client information within CRM systems.
  6. Actively manage account growth with accurate revenue forecasting, budget visibility, and periodic reporting.


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