Branch Sales Associate
6 days ago
About the Role:
We are seeking a highly motivated and experienced Branch Sales Associate to join our team at Topps Tiles. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our tile and associated product ranges, and contributing to the profitability and reputation of your branch.
Key Responsibilities:
- Use your product knowledge and expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
- Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
- Deal with customers face-to-face, ensuring a welcoming and confident approach when interacting with the public.
- Ensure showrooms are clean and tidy, and maintain branch standards.
- Complete customer orders over the phone, and carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
- Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
- Offer specific advice to customers on products and their use, and provide exceptional customer service, even when under pressure.
Requirements:
- Previous experience in a retail environment.
- Interest in interior design trends.
- Excellent customer service skills.
- Ability to work well under pressure and handle multiple tasks.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy in handling transactions.
About Us:
Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. As a member of our team, you will have the opportunity to work with a dynamic and experienced team, and contribute to the success of our business.
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