Customer Service Representative
9 hours ago
We are seeking a highly skilled and experienced Customer Account Administrator to join our team at Trinity Personnel. As a key member of our team, you will be responsible for managing customer relationships, processing orders, and analyzing data to drive business growth.
Key Responsibilities:- Communicate with international customers on a daily basis, handling questions and queries both verbally and in writing
- Process orders and liaise with warehouse teams to ensure timely delivery
- Work with spreadsheets to analyze data and identify trends
- Monitor stock levels and work with suppliers to resolve any issues
- Process refund and reject paperwork, and work with customers to resolve any issues
- Report directly to the Key Account Director and provide regular updates on customer activity
- Previous experience in account management or sales administration
- Strong time management and organization skills
- Excellent Excel skills
- Ability to work independently and as part of a team
Monday to Thursday: 8:45am - 5:15pm, Friday: 8:45am - 4:00pm
Salary:£24-25k (negotiable for the right candidate)
This is an initial 3-6 month temporary contract with the possibility of going permanent in the future.
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