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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.
Key Responsibilities:- Ensure accurate and efficient order processing
- Handle customer inquiries and resolve issues in a timely manner
- Collaborate with internal departments to resolve escalations and improve communication
- Develop and execute plans to reduce outstanding aged debt balances
- Provide administrative support to the sales team
- Excellent communication and interpersonal skills
- Ability to work well in a team environment and independently
- Proficient in using Microsoft Office Suite and CRM software
- Strong organizational and multitasking skills
We offer a competitive salary, a bonus scheme, and a range of benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply.