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Customer Service Representative

2 months ago


Brierley Hill, Dudley, United Kingdom MET Recruitment UK Ltd Full time
Customer Service/Sales Administration Role

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service/Sales Administration professional. As a key member of our team, you will be responsible for providing exceptional customer service, processing orders, and supporting our sales operations.

Key Responsibilities:
  • Ensure accurate and efficient order processing
  • Handle customer inquiries and resolve issues in a timely manner
  • Collaborate with internal departments to resolve escalations and improve communication
  • Develop and execute plans to reduce outstanding aged debt balances
  • Provide administrative support to the sales team
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work well in a team environment and independently
  • Proficient in using Microsoft Office Suite and CRM software
  • Strong organizational and multitasking skills

We offer a competitive salary, a bonus scheme, and a range of benefits. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply.