Technical Support Specialist

2 weeks ago


Lichfield, Staffordshire, United Kingdom Woodrow Mercer Tech Full time
Job Title: 1st / 2nd Line Support Windows

Job Summary:

We are seeking a skilled Technical Support Specialist to join our team in Lichfield. As a Technical Support Specialist, you will provide face-to-face technical support to a team of 150 staff members using Windows and MS Teams technologies.

Key Responsibilities:

  • Provide technical support to staff members using Windows and MS Teams technologies
  • Resolve end-user incidents and provide problem-solving support
  • Upskill the support team and assist with new technology implementations
  • Collaborate with the team to ensure seamless technical support

Requirements:

  • Minimum of 1 year of experience in IT support
  • Strong knowledge of Windows and MS Teams technologies
  • Excellent problem-solving and communication skills

About Us:

Woodrow Mercer Tech is a global organization committed to personal development and growth. We offer a dynamic and supportive work environment that fosters collaboration and innovation.

How to Apply:

If you are a motivated and experienced Technical Support Specialist looking for a new challenge, please submit your CV to morourke@woodrowmercer.com for further discussion.



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