Workshop Operations Manager

3 weeks ago


Dunfermline, Fife, United Kingdom West End Garage ORG Full time

Service Advisor Position at West End Garage

We are looking for a skilled Service Advisor to join our team at West End Garage. As a Service Advisor, you will be responsible for ensuring the efficient operation of our service department, meeting and exceeding customer expectations, and maximizing workshop profitability.

The successful candidate will have at least 2 years' experience as a Service Advisor in a dealership environment, with strong administration skills, excellent IT skills, and the ability to adapt to new systems quickly.

The key responsibilities of this role include:

  • Providing exceptional customer service, dealing face-to-face with customers, and using specialized software to price jobs and upsell.
  • Planning the workshop day, maximizing efficiencies and profit, and invoicing and taking payment from customers.
  • Maintaining high levels of quality and customer care, keeping the reception area tidy.

As a valued member of our team, you can expect:

  • A competitive salary of over £36,000 per annum, based on target earnings dependent on performance.
  • A company pension scheme and access to a car scheme.

This is a great opportunity to work for a reputable company, with career progression opportunities and excellent support in your role.



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