Virtual Healthcare Service Advisor
3 weeks ago
We are recruiting for a Digital Health Experience Associate to join our team at HealthHero. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences.
This is a challenging role that requires strong communication and problem-solving skills. You will work closely with our clinical teams to provide support to patients and GPs.
This is a full-time position working 5 days per week, with a schedule from 14:00 to 22:00, Tuesday to Saturday. Based onsite in Bracknell, you will have access to a company pension scheme, ongoing training, and opportunities for career progression.
About You- You will possess excellent communication and problem-solving skills.
- A good level of emotional intelligence is essential.
- You should be able to show empathy and understanding when dealing with sensitive issues.
- Experience using Microsoft Office is a plus.
Salary Estimate: £27,000 - £32,000 per annum.
We offer a competitive salary, based on your experience and qualifications, which includes:
- Ongoing training and support
- Opportunities for career progression
- Company pension scheme
- Access to HealthHero healthcare services
- 20 days holiday + 8 days bank holiday (pro rata)
- Free parking
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