Customer Service Representative
1 day ago
We are recruiting for a Patient Support Advisor to join our team at HealthHero. This role involves providing high-quality support to patients and healthcare professionals across the UK & Ireland, via phone and other communication channels.
The successful candidate will have excellent communication skills, a strong ability to empathize with patients, and a good level of emotional intelligence.
- Key Requirements:
- Excellent customer service skills and attention to detail.
- Experience with call handling/contact centre work is desirable, although full training will be given.
- Ability to work flexibly, including evenings and weekends.
What You'll Get
- A salary of £26,000 - £30,000 per annum, depending on experience.
- Ongoing training and support to help you develop your skills and knowledge.
- A chance to work for a leading digital-first healthcare provider, with opportunities for career progression.
- Access to HealthHero's employee benefits, including a private 24/7 GP service and Employee Assistance Programme.
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