Rota Service Coordinator

4 weeks ago


Blackpool, Blackpool, United Kingdom FCMS Full time

Job Summary

FCMS is seeking a highly skilled Rota Service Coordinator to join our team in the Diagnostics setting. As a key member of our team, you will play a critical role in creating and maintaining processes and systems to support the service implemented in terms of rotas, staffing, and clinical location bookings.

Key Responsibilities:

  • Develop and maintain monthly clinical rotas, including organizing transportation of kit and consumables, checking clinical sites, and reporting clinic incidents.
  • Liaise with clinical staff on availability and meet service demand.
  • Ensure the quality of operational management is maximized, with a focus on efficiency and cost-effectiveness.
  • Lead by example and nurture an organizational culture of openness, learning, and peer support.
  • Work with the Clinical Delivery Team to ensure the service is delivered in accordance with the specification.

About FCMS

FCMS is a social enterprise, health, and wellbeing services provider that is passionate about ensuring patients and callers remain the central focus of all that we do. We have a core team of highly trained individuals who can manage the needs of our patients and callers, and we are committed to improving service delivery and user experience.

Requirements

  • Excellent interpersonal skills, including verbal and written communication.
  • Ability to remain calm under pressure.
  • IT skills and experience with Systm1 and/or EMIS clinical systems.
  • Knowledge of corporate values, including being fun, awesome, humble, brave, go-getting, oomph, enthusiastic, and positive.
  • Ability to produce creative solutions to issues and evidence of drive for improvements.

What We Offer

FCMS is a Disability Confident Employer and is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We offer a competitive salary, excellent benefits, and opportunities for professional development and growth.



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