Customer Service Representative

1 day ago


Bicester, Oxfordshire, United Kingdom Lidl GB Full time £12 - £13
Job Summary
We're looking for a dedicated and enthusiastic Customer Service Representative to join our team at Lidl GB. As a key member of our store team, you will provide exceptional customer service, maintain a clean and organized store environment, and work collaboratively with colleagues to achieve sales targets.

About the Role
In this role, you will be responsible for delivering excellent customer service, responding to customer queries, and resolving issues in a timely and professional manner. You will also contribute to the maintenance of a safe and secure shopping environment, adhering to health and safety protocols and procedures. Additionally, you will participate in visual merchandising and store displays to ensure an engaging and welcoming store atmosphere.

What We Offer
As a valued member of our team, you can expect a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights. You will also receive a generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, and long service award. Plus, you'll have the opportunity to develop your skills and progress within our company.

Requirements
To succeed in this role, you should possess excellent customer service skills, flexibility to start a shift early or finish late, and a positive approach to changing priorities. You should also be driven and passionate about working hard to make your store a success. A smile on your face and a friendly manner are essential to inspire your team and help our customers.

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