Data-Driven Insights Leader

3 weeks ago

Humber, United Kingdom Harnham Full time
Job Title: Data-Driven Insights Leader

About the Role: We are seeking an experienced Data-Driven Insights Leader to join our team at Harnham. The successful candidate will have a strong background in customer insights and analytics, with a proven track record of driving business growth through data-driven strategies.

Key Responsibilities:
  • Analyzing customer behavior and trends using customer data platforms and SCV systems to identify opportunities for growth.
  • Developing and implementing cross-sell strategies to maximize customer value across product ranges.
  • Driving customer segmentation and profiling to uncover potential areas for revenue generation.
  • Partnering with marketing, product, and commercial teams to create targeted, data-backed campaigns.
  • Building and optimizing dashboards and reports to provide clear insights to senior stakeholders.
  • Ensuring data quality and governance to support effective business decisions.
  • Mentoring BI and insights teams to encourage innovation and a data-first mindset across the organization.

Desired Skills and Experience:
  • Strong experience in customer insights or analytics roles within the retail e-commerce industry.
  • Advanced knowledge of tools like SQL, Power BI, and Tableau for data analysis and visualization.
  • Proven expertise in customer segmentation, profiling, and behavior analysis to support business objectives.
  • Experience leveraging SCV platforms to improve customer engagement and retention strategies.
  • A track record of creating and implementing cross-sell and upsell strategies to drive business growth.
  • Strong leadership and mentoring capabilities to develop teams and enhance collaboration across departments.

Salary: £600 per day, estimated annual salary: £360,000 - £400,000 based on 180-200 working days per year.

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