Senior Data Insights Manager

1 day ago

Humber, United Kingdom Harnham Full time
Senior Data Insights Manager Job Description

Harnham is seeking a Senior Data Insights Manager to join our team and contribute to the development of data-driven strategies that drive business growth.

The successful candidate will be responsible for analysing customer behaviour and trends using customer data platforms and SCV systems, identifying opportunities for growth and developing cross-sell strategies to maximise customer value.

Main Responsibilities:

  • Lead the development of data-driven strategies to drive business growth and customer engagement.
  • Analyse customer behaviour and trends using customer data platforms and SCV systems.
  • Develop and implement cross-sell strategies to maximise customer value across product ranges.
  • Drive customer segmentation and profiling to uncover potential areas for revenue generation.
  • Partner with marketing, product, and commercial teams to create targeted, data-backed campaigns.
  • Build and optimise dashboards and reports to provide clear insights to senior stakeholders.
  • Ensure data quality and governance to support effective business decisions.
  • Mentor BI and insights teams to encourage innovation and a data-first mindset across the organisation.

Requirements:

  • Strong experience in customer insights or analytics roles within the retail e-commerce industry.
  • Advanced knowledge of tools like SQL, Power BI, and Tableau for data analysis and visualisation.
  • Proven expertise in customer segmentation, profiling, and behaviour analysis to support business objectives.
  • Experience leveraging SCV platforms to improve customer engagement and retention strategies.
  • A track record of creating and implementing cross-sell and upsell strategies to drive business growth.
  • Strong leadership and mentoring capabilities to develop teams and enhance collaboration across departments.
  • Ability to handle multiple projects effectively in a fast-paced, deadline-driven environment.

About the Role:

This is an excellent opportunity to work with a leading recruitment agency in the UK, with a focus on e-commerce and customer insight. The ideal candidate will have a strong background in data analysis and strategy development, with the ability to communicate complex ideas to both technical and non-technical stakeholders.

Salary: Estimated salary £45,000 - £60,000 depending on experience.

Benefits: Comprehensive benefits package including health insurance, pension scheme, and annual leave.

Contract Length: 3 months

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