Community Development Manager

1 day ago


Pontefract, Wakefield, United Kingdom AWD online Full time
Job Overview:
A dynamic opportunity has arisen for a Research Membership Manager / Client and Commercial Account Manager to join our team at AWD online. This is an exciting chance to lead the development of a thriving paid membership community in the creative industries, with a focus on Live Experiences.

The successful candidate will be responsible for overseeing the growth and success of our membership community, working closely with clients, project delivery teams, finance, and marketing to deliver exceptional results. This role requires excellent leadership, delegation, and team development skills, as well as a strong ability to manage, influence, and motivate clients and stakeholders.

As a Research Membership Manager / Client and Commercial Account Manager, you will be responsible for achieving financial and performance KPIs through management of membership and subscription enquiries, quotations, contract management, and support. You will also maintain systems and documentation, attend cross-functional meetings, and track and progress new memberships opportunities.

This is a client management and commercial management role that requires significant experience in the delivery of dynamic projects, preferably in the training/education, creative industries, research, or development setting. The ideal candidate will have a strong understanding of collaborative communities and teams, leadership, delegation, and the development of autonomous teams. They will also have a high standard of leadership skills, commercially minded, and strong ability to manage, influence, and motivate clients and stakeholders.

We offer a competitive salary of £38,500 per annum, 25 days annual leave plus Bank holidays, pension, life assurance, employee lunches provided, cycle to work scheme, electric car scheme, staff development and training opportunities, and staff wellbeing & support services.

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