Retail Supervisor

2 weeks ago

Ipswich, Suffolk, United Kingdom Frasers Group Full time
{"The Role": "We are seeking a highly skilled and experienced Retail Supervisor to join our team at Flannels, a luxury fashion destination for men and women. As a Retail Supervisor, you will be responsible for supporting the daily workload and delegating tasks to the team, ensuring that all tasks are completed to the highest standard and to the expectation set by the line manager. You will also be responsible for using business communication tools to complete tasks and ensuring that the team understands all key functions. Additionally, you will be responsible for understanding all processes and procedures and setting an example for others to follow.

Key Responsibilities:

* Support with daily workload and delegation to team
* Supervise work, check completion and deliver to expectation set by line manager
* Use business communication tools for completion of tasks and ensure your team understand all key functions
* Understand all process and procedures and set the example for others
* Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
* Support with maintaining store environment and housekeeping standards
* Understand company policy and rules regarding security measures and demonstrate compliance and controls
* Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
* Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
* Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
* Understand KPI targets and expectations to achieve results
* Demonstrate commercial awareness and adopt right product, place and time compliance
* Engage with and feedback issues to contribute to the wider business
* Support with identifying development needs within the team
* Support senior management to coach the team
* Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store

Requirements:

* Experience of leading a team within a retail environment
* Knowledge of and passion for luxury brands
* Ability to drive sales through excellent service
* Understanding of visual presentation and how to impact sales floor commercially
* Ability to motivate a team with effective communication

Rewards:

* Weekly/Monthly & Quarterly Commercial Bonuses
* Stocktake Bonuses
* Commission led bonuses across a wide range of products
* Monthly Group Rewards and Recognition
* Long Service awards
* Join the Fearless1000 Incentive Scheme watch video to find out more
* We offer a wide range of Development Courses with National Qualifications
* 28 Days Holiday
* 50% Instore Uniform Discount
* Discounted Gym membership
* Cycle to work scheme
* Group Wide 20% Discount across all Frasers Group brands

If you are a motivated and experienced Retail Supervisor looking for a new challenge, please apply now.

We look forward to hearing from you.

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