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Account Manager

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Dahua UK & Ireland Full time
About Dahua UK & Ireland

Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Our company is dedicated to delivering high-quality products, solutions, and services to create value for city operations, corporate management, and consumers.

Job Title: Account Manager

We are seeking an experienced Account Manager to join our team in the UK & Ireland. As an Account Manager, you will play a pivotal role in delivering Dahua's high-quality products, solutions, and services to our customers.

Main Responsibilities:
  • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;
  • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies;
  • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc;
  • Analyse sales figures, and assist the marketing department;
  • Maintain a long-term relationship with existing channel customers and recruit additional channel partners;
  • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;
  • Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions;
  • Assist in the overall growth of the Dahua brand within the UK and Ireland market.
Key Attributes:
  • Prior experience in a sales role or account manager role will be advantageous
  • Previous experience with distributors will be advantageous
  • Good customer service skills and communication skills
  • Good at handling pressures
  • The ability to learn new technologies fast
  • A positive attitude
  • Initiative, honesty and integrity
Required Skills and Qualifications:
  • Strong knowledge of MS office applications and CRM/Salesforce systems.
  • Eligible to work in the UK
  • Full clean driver's license