Account Manager

2 months ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time
Job Title: Account Manager

The National Account Manager role at Jacobs Douwe Egberts will be responsible for managing the relationship with key customers and developing our commercial relationship to support future growth opportunities.

This is a broad National Account Manager position with a key strategic customer. The successful candidate will take ownership of customer relationships, balancing external customer requirements with the support of a cross-functional selling team including category, shopper marketing, and supply chain.

The National Account Manager will be fully responsible for the account management life cycle, including:

  • Delivering customer AOP P&L, encompassing agreed volume, NSV, GP, and GP% measures
  • Pricing, promotion, negotiating, and account planning on the customer account
  • Developing customer relationships and bringing the customer strategy into JDE
  • Understanding category, market, customer, and consumer dynamics
  • Negotiating NPD listings and distribution extensions for existing products
  • Promotional evaluation
  • Leadership of internal business planning and stakeholder management
Requirements
  • Proven UK account executive and management experience in a retail FMCG brand environment, preferably with experience of dealing with customers within the value and convenience sector
  • Strong organizational skills with the ability to work with others to deliver a specific customer strategy
  • Ability to demonstrate NSV growth achievement and a strong ability to seek out further growth
  • Strategic capability, strong internal networks, and cross-functional relationship building skills
  • Ability to deal with ambiguity, lack of data, and ease with difficult and demanding customer conversations
  • Degree educated (or equivalent)
Additional Information

This role is hybrid.


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