Telecoms Booking Specialist
2 weeks ago
**Job Title:** Telecoms Booking Specialist
We are seeking a skilled Telecoms Booking Specialist to join our team at NMS Recruit Ltd. Based in Warrington, this role offers a unique opportunity for growth and development within a dynamic business environment.
Salary: Up to £25,000 per annum (dependent on experience)
Job Description:
The primary responsibility of this role is to oversee the booking of telecom services through Alt Logic and Salesforce systems. This involves coordinating and ensuring seamless integration between these platforms for booking workflows.
As a key member of our team, you will collaborate with cross-functional teams to continuously improve the performance and efficiency of the booking process. This includes updating and maintaining booking parameters in both Alt Logic and Salesforce to reflect service availability, pricing, and product changes.
You will be responsible for contacting clients by phone to confirm bookings and acting as the primary point of contact for resolving booking-related queries from customers, partners, and internal teams.
Requirements:
- Strong customer service and administration skills
- Excellent phone manner
- Competent IT skills
- Excellent communication skills (verbal and written)
- Team player
Benefits:
This role offers a range of benefits, including hybrid working, 25 days' holiday plus bank holidays, birthday off, death in service x 2 salary, and additional perks. If you are a motivated individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
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