Customer Support Associate

3 weeks ago


Northwich, Cheshire, United Kingdom Close Brothers Group Full time

Customer Support Role Overview

Close Brothers Asset Management's Customer Support Team is seeking a highly skilled and dedicated professional to join our team as a Customer Support Associate. The successful candidate will be responsible for delivering exceptional customer service through various channels, including calls, emails, and online messaging. The role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Provide timely and effective responses to client inquiries and requests
  • Ensure accurate and efficient documentation of client interactions
  • Develop and maintain a deep understanding of Close Brothers Asset Management's digital assets and services
  • Collaborate with colleagues across the business to ensure seamless client service delivery
  • Identify opportunities to improve client satisfaction and service quality
  • Contribute to the development of innovative solutions to meet client needs

Requirements

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Proficiency in Microsoft packages and digital tools
  • Experience in a customer-facing role, preferably in the financial services sector

Working for Close Brothers Group

Close Brothers Group is committed to equality and diversity in the workplace. We are an equal opportunities employer and welcome applications from all qualified candidates.



  • Northwich, Cheshire, United Kingdom Close Brothers Group Full time

    Job SummaryWe are seeking a highly skilled Customer Support Executive to join our team at Close Brothers Asset Management. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer service to our Direct clients through various channels.Key ResponsibilitiesProvide timely and effective support to clients via...


  • Northwich, Cheshire, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Delivery Associate with Driving.Key ResponsibilitiesThe successful candidate will be responsible for delivering mail and parcels to customers in a timely and efficient manner.RequirementsUpbeat, independent and self-motivated individualOrganized,...


  • Northwich, Cheshire, United Kingdom Ecolab Full time

    Nalco Water, an Ecolab Company, is committed to providing innovative solutions for its customers. As a Customer Success Specialist, you will play a key role in driving revenue and profitable growth of programs and services to both local and global major accounts.This role is based in North West England and requires frequent travel within the area. You will...


  • Northwich, Cheshire, United Kingdom KLONDYKE GROUP LIMITED Full time

    Warehouse Operations Associate KLONDYKE GROUP LIMITED is seeking a highly skilled Warehouse Operations Associate to join the Weavervale Garden Centre team. The successful candidate will play a critical role in the smooth and efficient operation of the warehouse, ensuring high levels of customer satisfaction and retail excellence. Key Responsibilities: ...


  • Northwich, Cheshire, United Kingdom NEXT Full time

    Key Shifts: We are looking for a talented Sales Team Member to join our team, working 22.25 hours per week, with shifts including Sundays (10:30-16:00), Wednesdays (12:00-19:30), Thursdays (14:00-20:00), and Fridays (09:30-14:00). As a Sales Team Member, your top priority will be to deliver exceptional customer service and stock operations. In return...


  • Northwich, Cheshire, United Kingdom GSF Car Parts Full time

    About the RoleWe are seeking a highly motivated Warehouse Logistics Associate to join our team at GSF Car Parts. This is an excellent opportunity for individuals who thrive in fast-paced environments and take pride in delivering exceptional customer service.Main Responsibilities:Ensuring accurate receipt, storage, and dispatch of car parts from...

  • Stockroom Associate

    4 weeks ago


    Northwich, Cheshire, United Kingdom NEXT Full time

    About the Role:We are seeking a highly organized and efficient Stockroom Associate to join our team at NEXT. As a key member of our stockroom team, you will be responsible for accurately processing stock, meeting deadlines, and maintaining a clean and organized stockroom environment.Key Responsibilities:Process stock quickly and accurately, including...


  • Northwich, Cheshire, United Kingdom Ecolab Full time

    IT Operations Analyst RoleAs an IT Operations Analyst at Ecolab, you will play a key role in providing technical support to end-users across various regions. Your primary responsibilities will include resolving IT-related issues, collaborating with partners and vendors, and performing incident and problem analysis to ensure seamless service availability.Key...


  • Northwich, Cheshire, United Kingdom Bupa Dental Care Full time

    We are seeking a skilled Associate Dentist to join our established Bupa Dental Care practice in Barnton, Cheshire. This is a fixed-term position, available now until the end of May 2025, working 4 days a week, Monday to Thursday.About the RoleThis is an excellent opportunity for a motivated and experienced Associate Dentist to work with our team. You will...


  • Northwich, Cheshire, United Kingdom Ecolab Full time

    About the RoleWe are seeking an IT Operations Analyst to join our Enterprise Technology Team at Ecolab UK and Ireland. The successful candidate will provide IT support to end users across the UK, Ireland, Netherlands, Nordics, and Switzerland.Key Responsibilities:Provide IT support to end users based across Market North regions.Liaise with partners and...

  • Store Associate

    3 days ago


    Northwich, Cheshire, United Kingdom NEXT Full time

    Our team at NEXT is seeking a highly motivated and customer-focused Store Associate to join our sales floor team.About the RoleThe successful candidate will be responsible for providing exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of product knowledge. This role involves working...


  • Northwich, Cheshire, United Kingdom Ecolab Full time

    Ecolab is a trusted partner for millions of customers, and a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.Role OverviewAs a Sales Development Apprentice, you will be part of a wide marketing community spanning across Europe, and across a variety of...


  • Northwich, Cheshire, United Kingdom Chester Road Dental and Medical Practice Full time

    Job Summary: We are seeking a skilled and dedicated Associate Dentist to join our team at Chester Road Dental and Medical Practice. As a key member of our clinical team, you will be responsible for delivering high-quality patient care and contributing to the success of our practice.About the Role: This is a fantastic opportunity to work in a well-established...


  • Northwich, Cheshire, United Kingdom Brunner Court Dental & Implant Practice Full time

    At Brunner Court Dental & Implant Practice in Cheshire, we are seeking a skilled Associate Dentist to work 2 days per week. With our Principal reducing their hours, this is an exciting opportunity for a professional to step in and grow with our busy practice.Key Benefits:Fully computerized practice with digital x-rays and PRF systemITero scanner and...

  • Sales Associate

    1 month ago


    Northwich, Cheshire, United Kingdom NEXT Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Team Member to join our dynamic store team. As a Sales Team Member, you will be responsible for delivering exceptional customer service and providing a seamless shopping experience for our customers.Key Responsibilities:Offer fast and friendly service to our customers, helping them...

  • Sales Associate

    4 weeks ago


    Northwich, Cheshire, United Kingdom Next Full time

    About the Role:To be a successful Sales Team Member, you will:Offer fast and friendly service at all times, helping our customers to find the perfect productsShare your passion and knowledge about our amazing productsWork in all areas of the store, including sales floors, stockrooms and processing deliveriesTake control of your own developmentWe're looking...

  • Team Associate

    2 months ago


    Northwich, Cheshire, United Kingdom Next Full time

    About the Role:To be a successful Delivery Team Member at Next, you will have perfect stock available for our customers by:Accurately processing stock quickly and to the highest standard, which includes scanning, unpacking, hanging, size cubing and putting stock awayEnsuring all stock is gorgeously presented and put onto the sales floors or away in the...


  • Northwich, Cheshire, United Kingdom THG Full time

    Customer Service RoleAt THG, we're looking for a Customer Service Specialist to join our team. As a key member of our customer-facing team, you'll be the primary point of contact for customers across our renowned brands, including Look Fantastic, My Protein, GlossyBox, and more.Your key responsibilities will include:Providing expert product advice and...


  • Northwich, Cheshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Sales Team Associate

    18 hours ago


    Northwich, Cheshire, United Kingdom Next Full time

    At Next, our Sales Team Members are the face of the store, providing exceptional customer service and exceeding customer expectations.About the Role:Provide fast and friendly customer service, offering product recommendations and resolving customer queriesWork efficiently in all areas of the store, including sales floors, stockrooms, and processing...