Customer Service Representative

1 month ago


Northwich, Cheshire, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.

What We Offer
  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

About Us
Tesco is a leading retailer committed to serving our customers, communities, and planet. We strive to create a workplace where everyone feels welcome and valued. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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