Technical Account Manager

13 hours ago


London, Greater London, United Kingdom Amazon Full time
Day-to-Day Responsibilities
\\[ul]• Develop trusting relationships with customers and understand their business needs/driversthroughout the month
• Utilize technical skills to solve difficult support issues and technical challenges
• Provide customers with technical expertise in your domain to achieve operational excellence in security, resilience, and efficiency
• Advocate for customer needs to overcome adoption blockers and drive new feature development
• Improve customer capabilities by running workshops, operations, and architecture reviews
• Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption
• Work with customers across all levels from developers through to C-Suite executives
• Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams, and Sales Account Managers
[/ul]

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