Business Solutions Expert

4 weeks ago

London, Greater London, United Kingdom Capita Full time

About the Role:

We are seeking a skilled Business Solutions Expert to join our team at Capita Pensions Solutions. As a Business Solutions Expert, you will play a pivotal role in shaping our projects and driving business growth.

Key Responsibilities:

  • Requirements Gathering - Establish, validate, and document business requirements from and for project stakeholders against the clear objectives articulated for the project.
  • Process Modelling - Develop and maintain documentation related to business processes and procedures ensuring compliance with the Business Analysis Framework. Work with teams across the business to map processes and controls, support the identification of areas of improvement and articulate requirements to drive change and deliver improvements.
  • Business Analysis - Collaborate with operational, project and IT teams to identify solutions to business processes and problems. Conduct testing to ensure that the solution meets business requirements. Support testers with the design of tests and query resolution arising from testing including defect management.
  • Facilitation - Facilitate workshops ensuring inclusion and collaborative engagement between departments, clients, and suppliers.

Requirements:

  • Proven experience within a Business Analyst role.
  • Experience working within the Pensions industry is preferred.
  • Ability to work independently with minimal supervision.
  • Basic experience with data mapping techniques.
  • Proficiency in Process Modelling tools, Visio, Microsoft Excel, PowerPoint, and Word.
  • Knowledge of business process modelling techniques, such as BPMN.
  • Familiarity with project delivery methodologies and tools.
  • Excellent organisational and time management skills with the ability to manage their delivery in a project.
  • Familiarity with software development methodologies.

About Capita Pensions Solutions:

Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breadth of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end-to-end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team while working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that's from home or from your nearest Capita office.

What We Offer:

  • Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.

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