Service Coordinator Specialist

7 days ago


Cheltenham, Gloucestershire, United Kingdom Anderson Recruitment Full time
Job Description

We are seeking a skilled Service Coordinator to join our team at Anderson Recruitment. As a Service Coordinator, you will be responsible for coordinating the maintenance and repair of fire and security equipment and systems.

Your key responsibilities will include:

  • Communicating with customers to schedule engineer servicing visits and resolving any general queries in a timely manner.
  • Scheduling engineering resource efficiently to minimize travel time and wasted journeys.
  • Managing service engineers' diaries and ensuring that service levels on maintenance contracts are met.

In addition, you will:

  • Update customer databases with necessary documentation.
  • Plan maintenance and callout activities with engineers to optimize their working time.
  • Input service and callout data onto the computer service database.

This is a great opportunity to work with a leading specialist in the fire and security industry, with a stable and fun working environment offering career progression opportunities.

Key Requirements

  • You must have excellent communication and organizational skills.
  • A good understanding of Microsoft Office applications is essential.

What We Offer

  • A competitive salary up to £28,000 per annum.
  • An annual training programme and six-monthly appraisal system.
  • Clear progression and promotion opportunities.
  • Minimum 5% discount on shopping at various retailers.
  • Perkbox employee benefits scheme.
  • Company pension scheme.
  • Free weekly Greggs and Café Nero.
  • Monthly employee company bonus scheme.
  • Cycle to work scheme.
  • Xerlife Health and Wellbeing support.

About Us

Anderson Recruitment is a leading recruitment agency specializing in fire and security industry placements. Our experienced team provides personalized support to ensure successful job matches.



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