Contract Operations Specialist

2 weeks ago

London, Greater London, United Kingdom Empro Consultants Full time

Job Title: Contract Operations Specialist


Location: London, UK


About the Company:

Empro Consultants is a leading provider of data centre solutions, serving critical environments with expertise and precision.


Salary:

£45,000 - £55,000 per annum, depending on experience


About the Role:

We are seeking a detail-oriented and proactive Contract Operations Specialist to join our Data Centre Solutions team. In this role, you will provide essential operational, financial, and administrative support to ensure the smooth running of contracts.


Main Responsibilities:

  • Contract Management: Oversee the financial operations of contracts, ensuring accurate and timely transactions, invoicing, and reporting.
  • Administrative Support: Manage day-to-day administrative tasks related to the contract, including subcontractor coordination, reporting, and documentation.
  • Customer Service: Be the first point of contact for all contract-related financial and administrative issues, providing effective solutions to both internal and external stakeholders.
  • Reporting and Analysis: Prepare and maintain financial reports, assist with forecasting, and ensure data accuracy in reporting systems.
  • Team Collaboration: Provide support to the management team by helping to drive contract performance, including achieving key deliverables and KPIs.

Requirements:

  • Proficiency: Proficient in Microsoft Word, Excel (including formulas and pivot tables), PowerPoint, and Outlook.
  • Experience: Previous experience in financial and administrative roles, preferably in a service-oriented environment.
  • Organizational Skills: Strong organizational skills with the ability to manage competing priorities and deadlines.
  • Communication Skills: Clear communication skills, both verbal and written.
  • Customer Service Orientation: Strong customer service orientation with a focus on problem-solving and efficient issue resolution.
  • Qualifications: GCSE Maths and English (or equivalent) required; A-levels (or equivalent) are preferred.

Key Attributes:

  • Customer Focus: Passionate about delivering excellent service to clients, ensuring their needs are met and exceeded.
  • Attention to Detail: Accuracy in all aspects of the financial and administrative processes.
  • Adaptability: Able to manage a dynamic workload with shifting priorities and deadlines.
  • Communication: Strong verbal and written communication skills to collaborate with internal teams and external stakeholders.
  • Team Player: Comfortable working both independently and as part of a collaborative team.

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