Hotel Reservations Supervisor
2 months ago
At Cycas Hospitality, we're looking for a skilled Hotel Reservations Supervisor to join our team. As a key member of our front office team, you'll be responsible for overseeing financial operations, ensuring customer satisfaction, and driving team performance.
Key Responsibilities:- Monitor and manage front office financial operations, including group billing, rate verification, and sales reconciliation.
- Maintain high customer service standards and handle customer complaints effectively.
- Contribute to departmental and hotel budget preparation, as well as financial reporting.
- Motivate and lead the front office team to achieve quality standards and exceed goals.
- Supervise front office operations, including night audit, housekeeping support, and team performance evaluation.
- Excellent communication and commercial awareness skills.
- Ability to work flexibly and maintain a positive attitude.
- Strong leadership and team management skills.
- Experience in front office operations and customer service.
- A competitive salary.
- 28 days paid holiday.
- Discounted hotel room rates.
- Training and development opportunities.
- Pension cover.
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Reservations Supervisor
1 week ago
West London, London, United Kingdom Clayton Hotel Chiswick Full timeReservations Supervisor – Clayton Hotel ChiswickObjective of the RoleReporting to the Front Office Manager, the Reservations Supervisor will be the first point of contact for our guests. It is of utmost importance that the reservations department present a friendly and professional manner at all times. As a Reservations Supervisor, you will act as the main...
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Reservations Supervisor
5 days ago
North London, London, United Kingdom Maldron Hotel Finsbury Park Full timeReservations Supervisor – Maldron Hotel Finsbury ParkOur amazing hotel has an exciting opportunity for a Reservations Supervisor. If you are looking to further your career in the hospitality industry, we would love to hear from you as this position offers the opportunity to grow. This is an exciting time of expansion for the Dalata Hotel Group and there...
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Hotel Reservations Coordinator
2 weeks ago
London, Greater London, United Kingdom Hotel Indigo Full timeWe are seeking a skilled Reservations Manager to support our four London hotels, Mercure London Hyde Park, Mercure London Paddington, Mercure London Kensington, and Hotel Indigo London Paddington.This role is ideal for a motivated individual who excels in self-organisation, training, and empowering a small reservations team.Main Responsibilities:Manage...
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Reservations Supervisor
3 weeks ago
South West London, London, United Kingdom Millennium Hotel London Knightsbridge Full timeJoin the Team!Join the Millennium Family!If you want to be part of our 4-star property at the amazing location of Knightsbridge, don't miss the exciting opportunity we currently have at The Millennium Hotel London Knightsbridge for an experiencedReservations Supervisor. The purpose of this role is to assist in the daily running of the Reservations...
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Reservations Supervisor
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeJob Title: Reservations SupervisorAs a Reservations Supervisor at AccorHotel, you will be responsible for managing all reservations over the phone and by email, ensuring that all group reservations are dealt with efficiently and pleasantly. You will also be responsible for increasing and optimizing room sales in line with the brand and hotels sales...
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Reservations Supervisor
3 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeJob Title: Reservations SupervisorAs a Reservations Supervisor at AccorHotel, you will be responsible for managing all reservations over the phone and by email, ensuring that all group reservations are dealt with efficiently and pleasantly. You will also be responsible for increasing and optimizing room sales in line with the brand and hotels sales...
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Groups Reservations Supervisor
2 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Groups Reservations SupervisorWe are seeking a highly organized and detail-oriented Groups Reservations Supervisor to join our team at Imperial London Hotels. As a Groups Reservations Supervisor, you will be responsible for the administration of group reservations, including the entry of confirmed bookings into our system, preparation of proforma...
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Bulgari Hotel Reservations Specialist
5 days ago
London, Greater London, United Kingdom Bulgari Hotel London Full timeAbout UsBulgari Hotel London, a renowned luxury hotel in Knightsbridge, is seeking a skilled Reservations Agent to join its dedicated team. As a key member of our front office, you will be responsible for delivering exceptional reservation experiences to our discerning guests.Key ResponsibilitiesHandle incoming reservation requests, providing accurate...
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Groups Reservations Supervisor
2 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Groups Reservations SupervisorWe are seeking a highly organized and detail-oriented Groups Reservations Supervisor to join our team at Imperial London Hotels. As a Groups Reservations Supervisor, you will be responsible for managing all aspects of group reservations, including entry of confirmed bookings, preparation of proforma invoices, and...
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Group Reservations Supervisor
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Group Reservations SupervisorWe are seeking a highly organized and detail-oriented Group Reservations Supervisor to join our team at Imperial London Hotels. As a key member of our reservations team, you will be responsible for managing all aspects of group reservations, ensuring seamless communication with clients, and delivering exceptional...
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Hotel Reservation Manager
2 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeROLE OVERVIEWThe Reservation Supervisor will be responsible for managing all reservations over the phone and by email, ensuring efficient and pleasant service to guests. This role requires a proactive approach, multitasking, and effective communication with the Rooms Division Manager and Revenue Manager.Main Responsibilities:Manage and optimize room sales in...
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Reservations Supervisor
1 month ago
London, Greater London, United Kingdom Frasers Hospitality Full timeUnlock Your Potential as a Reservations SupervisorFrasers Hospitality, a global leader in serviced apartments and hotel residences, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office.About the RoleAs a Reservations Supervisor, you will contribute to delivering exceptional customer service, implementing reservations...
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Reservations Supervisor
1 month ago
London, Greater London, United Kingdom Frasers Hospitality Full timeUnlock Your Potential as a Reservations SupervisorFrasers Hospitality, a global leader in serviced apartments and hotel residences, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office.About the RoleAs a Reservations Supervisor, you will contribute to delivering exceptional customer service, implementing reservations...
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Groups Reservations Supervisor
1 week ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Groups Reservations SupervisorImperial London Hotels is seeking a skilled Groups Reservations Supervisor to join our team. As a Groups Reservations Supervisor, you will be responsible for the administration of group reservations, including entry of confirmed bookings, preparation of proforma invoices, and ensuring timely deposits and...
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Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full timeUnlock Your Potential as a Reservations SupervisorFrasers Hospitality, a global leader in serviced apartments and hotel residences, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office. As a key member of our reservations team, you will contribute to delivering exceptional customer service, implementing reservations...
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Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Frasers Hospitality Full timeUnlock Your Potential as a Reservations SupervisorFrasers Hospitality, a global leader in serviced apartments and hotel residences, is seeking a motivated Reservations Supervisor to join our team at our UK Head Office. As a key member of our reservations team, you will contribute to delivering exceptional customer service, implementing reservations...
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Groups Reservations Supervisor
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Groups Reservations SupervisorWe are seeking a highly organized and detail-oriented Groups Reservations Supervisor to join our team at Imperial London Hotels. As a key member of our reservations team, you will be responsible for managing group bookings, ensuring seamless communication with clients, and providing exceptional customer service.Key...
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Groups Reservations Supervisor
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Groups Reservations SupervisorWe are seeking a highly organized and detail-oriented Groups Reservations Supervisor to join our team at Imperial London Hotels. As a key member of our reservations team, you will be responsible for managing group bookings, ensuring seamless communication with clients, and providing exceptional customer service.Key...
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Groups Reservations Supervisor
3 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Groups Reservations SupervisorImperial London Hotels is seeking a highly organized and detail-oriented Groups Reservations Supervisor to join our team at the Holiday Inn Bloomsbury Hotel.Key Responsibilities:Manage all aspects of group reservations, including entry of confirmed bookings in Opera and preparation of proforma invoices for advance...
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Hotel Reservation Manager
3 weeks ago
London, Greater London, United Kingdom MERCURE Full timeJob Title: Reservation SupervisorAre you a highly organized and detail-oriented individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and driving revenue growth? We are seeking a skilled Reservation Supervisor to join our team at MERCURE.Key Responsibilities:Manage all reservations, including phone...