Senior Operations Lead
2 days ago
We are seeking an experienced General Manager to lead one of our entertainment centres at Hollywood Bowl Group.
The ideal candidate will have a strong background in operations management, leadership skills, and a passion for delivering exceptional customer experiences.
In this role, you will be responsible for managing day-to-day operations, driving revenue growth, and developing high-performing teams.
Key Responsibilities:
- Manage centre operations to ensure exceptional customer experiences and high-quality services
- Develop and implement strategies to drive revenue growth and profitability
- Lead and develop high-performing teams to achieve business objectives
- Maintain excellent relationships with key stakeholders, including customers, suppliers, and partners
Requirements:
- Proven experience in operations management and leadership roles
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:
- Competitive salary: £55,000 - £75,000 per annum (based on location)
- Performance bonus: 15% of annual base pay, paid quarterly
- Outperformance bonus: Up to 15% of your centre's outperformance, paid annually
- Ongoing training and development opportunities
- Award-winning employee recognition program
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