Senior Operations Lead

2 days ago


High Wycombe, Buckinghamshire, United Kingdom Hollywood Bowl Full time
General Manager Job Summary

We are seeking an experienced General Manager to lead one of our entertainment centres at Hollywood Bowl Group.

The ideal candidate will have a strong background in operations management, leadership skills, and a passion for delivering exceptional customer experiences.

In this role, you will be responsible for managing day-to-day operations, driving revenue growth, and developing high-performing teams.

Key Responsibilities:

  • Manage centre operations to ensure exceptional customer experiences and high-quality services
  • Develop and implement strategies to drive revenue growth and profitability
  • Lead and develop high-performing teams to achieve business objectives
  • Maintain excellent relationships with key stakeholders, including customers, suppliers, and partners

Requirements:

  • Proven experience in operations management and leadership roles
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Competitive salary: £55,000 - £75,000 per annum (based on location)
  • Performance bonus: 15% of annual base pay, paid quarterly
  • Outperformance bonus: Up to 15% of your centre's outperformance, paid annually
  • Ongoing training and development opportunities
  • Award-winning employee recognition program


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