First Line Resolution Expert
4 days ago
The Ideal Candidate
Job Requirements- 1+ years of relevant IT Support experience
- Prior 1st / 2nd line support experience providing support for various software and hardware
- Awareness of ITIL and experience with ticketing software and device management tools
- Ability to start within 2-4 weeks
- Access to transport and a valid driving license required
Compensation and Benefits
Salary: £27,000 - £30,000 per annum (pro rata / DOE), plus benefits package including access to training and development opportunities, flexible working hours, and a supportive team environment.
Detailed Job Description
The Role- Provide 1st and 2nd line support for multiple sites in NI
- Solve technical issues for employees, from password resets to desktop and laptop setups, mobile device management, and infrastructure and network connectivity for manufacturing machinery
- Work with a close-knit team of IT Support Specialists and gain excellent exposure to the manufacturing sector
Duration: 6 month FTC
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