Global HR Operations Expert

4 days ago


Belfast, United Kingdom CME Group Full time

We are seeking a highly skilled Global HR Operations Expert to join our team at CME Group. The estimated salary for this role is $80,000 - $110,000 per year.

About the Role

The successful candidate will have 3-5 years of experience in HR operations and will be responsible for delivering excellent experiences to stakeholders and identifying continuous improvement opportunities in HR processes. They will work closely with HR stakeholders on various projects and initiatives, supporting first-level Workday queries and escalating as necessary. Additionally, they will ensure data integrity and compliance in Workday, continuously review HR processes and documentation, and contribute to global HR projects.

Responsibilities
  1. Triage and resolve employee life cycle and stakeholder queries via our ticketing system in line with SLAs and local legislation, providing exceptional customer service.
  2. Partner with HR stakeholders on a range of projects and initiatives, driving collaboration and results.
  3. Support first-level Workday queries and escalate to HR Technology as required, ensuring timely resolutions.
  4. Maintain the integrity and compliance of data in Workday, adhering to established standards.
  5. Review and update HR processes and documentation regularly, guaranteeing accuracy and relevance.
  6. Perform additional ad-hoc duties as needed to support business requirements.

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