Claims Resolution Expert
3 weeks ago
Join us at Sedgwick, where we put people first and strive for excellence in everything we do.
Our inclusive team celebrates diversity and fosters a sense of belonging, enabling us to connect with consumers, understand client needs, support local communities, and excel in our work.
The Role:This is an exciting opportunity for a skilled and experienced claims technician to drive results and deliver exceptional customer service to our commercial clients.
Working closely with Commercial Adjusters, you will assist in managing direct cases and apply your expertise to make informed decisions on each claim.
Key Responsibilities:- Experienced in handling high-value household and commercial property damage insurance claims
- Strong communication skills - actively listening and responding to provided information
- Able to work collaboratively as part of a dynamic team and adhere to Service Level Agreements (SLAs)
- The ability to work independently and assist adjusters in moving caseloads to conclusion
- Able to build and maintain strong working relationships with customers, promoting satisfaction throughout the claim process
- Empathy and understanding when required
- Able to prioritize daily workload effectively
- A competitive salary ranging from $60,000 to $80,000 per year, dependent on skills, experience, and qualifications
- An attractive healthcare scheme
- A Self-Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- An Employee Assistance Programme for employee wellbeing
- Life assurance
- Group Income Protection
- Voluntary benefits – dental cover, cycle-to-work scheme, season ticket loan, wellbeing, and digital GP apps
We value our colleagues and have created a flexible working model to meet their needs.
Sedgwick is committed to Equal Opportunity and Diversity, ensuring fair treatment for all job applicants and employees, regardless of background or characteristics.
Estimated Salary: $70,000 per annum, based on location and industry standards.
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