Expert Network Engineer and Support Specialist
3 weeks ago
To succeed in this role, you will need:
- Demonstrable experience in third-line IT support, managing escalated issues and providing advanced troubleshooting.
- Hands-on experience with SIP-based systems, especially in telecommunications, call centres, or large enterprises.
- Proven experience managing Windows and Linux servers, AWS Cloud services, and diagnosing SIP-related issues using tools like Wireshark.
- Bachelor's degree in Computer Science or related field, with certifications such as Microsoft Certified: Advanced certifications like CCNP or ITIL Foundation are a plus.
We provide a competitive salary range of £35,000 - £37,000 per annum dependant on experience, as well as a range of benefits including:
- 23 days holiday rising to 25 with 2 years continuous service plus bank holidays.
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more.
- 24/7 employee assistance programme with an easily accessible app.
- Family and friends' discounts on our services & products.
- Pension Scheme, up to 4% Company matched.
- Free on-site parking.
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