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Cocktail Bar Team Lead
4 weeks ago
The Role
The successful candidate will be responsible for the smooth operation of our Cocktail Bar, Function Bar, and outdoor Terraces. Reporting to the F&B Manager, key duties include:
- Leading a team of 6+ bar staff, providing guidance and support to ensure excellent service delivery.
- Completing monthly beverage stocktakes and weekly ordering sheets to maintain accurate inventory levels.
- Ensuring personal presentation of staff, both in terms of uniform and personal presentation/hygiene, to maintain a professional image.
- Opening and closing the bar according to SOPs, ensuring seamless service delivery.
- Developing and implementing seasonal cocktail and beverage menus to drive sales and customer satisfaction.
- Achieving Mystery Guest and AA Standards for the department, demonstrating excellence in service delivery.
- Leading by example in achieving and implementing hotel key standards, setting a high standard for the team.
- Maintaining front and back of house areas cleanliness/layup to SOP standard, ensuring a clean and welcoming environment.
- Effective induction and training plans for new starters, ensuring they have the skills and knowledge to succeed.
- Training, coaching, and mentoring the bar team to ensure excellent performance and motivation.
- Daily briefings for the team on special service requirements, promotions, and issues, ensuring everyone is informed and prepared.
- Liaising with the Restaurant and Bar Manager to develop and improve bar service offerings to guests and visitors.
Requirements;
- 45 hours per week, various shifts over 5 days including weekends.
- Smart appearance and the passion and confidence to lead the team.
- Excellent communication skills with a passion for guest service.
- Ability to host with a warm and welcoming personality.
- Supervisory/management experience within a quality bar operation, ideally within a 4-star/5-star rated hotel.
- Ability to manage and motivate the team.
- Must have own transport due to semi-rural location.