Account Manager

2 days ago

Eastbourne, East Sussex, United Kingdom Cleaning Full time

About the Role

We are seeking an experienced Account Manager to join our team at Churchill, a leading specialist FM provider in the UK. As an Account Manager, you will be responsible for managing a portfolio of corporate, educational, and commercial contracts, ensuring the delivery of high-quality cleaning services across multiple sites.

Key Responsibilities

  • Manage and deliver cleaning services across multiple sites, ensuring high levels of client satisfaction and strong relationships.
  • Lead and develop a team of Supervisors and Operatives, providing coaching and guidance to ensure they have the skills and knowledge to succeed.
  • Conduct audits and risk assessments to ensure compliance with Health & Safety requirements and legislation.
  • Report on key performance indicators (KPIs) and identify opportunities for continuous improvement, cost savings, and account growth.

What We Offer

As an employee-owned company, we offer a range of benefits, including two paid volunteering days annually, over 250 perks and exclusive deals, and opportunities for training and development. We are committed to diversity, equity, and inclusion, and we welcome applications from candidates from all backgrounds.

Requirements

  • Strong communication and people management skills, with experience in managing and leading teams.
  • Experience within a similar multi-site role, with a working knowledge of financial forecasting, budgeting, analysis, and Health and Safety systems.
  • Proven organization and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Strong commercial awareness, financial management, and IT literacy, with excellent Excel and PowerPoint skills.
  • A clean driving license is essential, as you will be required to travel to different client sites on a daily basis.

Our Commitment to Diversity, Equity, and Inclusion

Churchill is an inclusive, equal opportunity employer, and we are committed to ensuring that all candidates are treated fairly and with respect and dignity. If you require any adjustments to support you during our recruitment process, please let us know.

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