Community Outreach Specialist

3 weeks ago

Gainsborough, Lincolnshire, United Kingdom Acis Group Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Community Connector. This is an exciting opportunity to make a real difference in the lives of our customers and communities.

Key Responsibilities

  • Provide holistic support to our customers, helping them to explore different areas of life that may be impacting on their mental health and wellbeing.
  • Develop community-led events and activities to engage and connect key communities and partners to projects.
  • Support de-escalation and 'step down' from the 24/7 Lincolnshire mental health helpline and embed pathways to support escalation up for support.
  • Identify and establish linkages with key community leaders and individuals, to identify solutions, build skills, community activities and facilitate new connections.
  • Build on the increased levels of social action and the willingness for people to support their communities.
  • Ensure support reaches out to vulnerable, deprived and isolated members of society and identify ways to enhance access and reduce barriers.
  • Building on existing assets and identify new alternative solutions to 'crisis' provision that would be deemed appropriate for low level support, enabling people to access a safe, supportive and therapeutic environment, promoting independence, opportunity and recovery for all.
  • Help to facilitate grass roots problem solving and take an asset-based approach to building and connecting communities together to become stronger and resilient.
  • Reconnect people with their communities, understanding not only what communities provide but how to make the best use of community assets.
  • Listen to the local community, uncover what is important and what will lead to the greatest impact for a community and local services.
  • Deliver engaging and supportive activities in line with the NHS Five Steps to Wellbeing, providing people the support they need and ensures we foster strong long-term relationships with other local support provision to deliver on target and to wider strategic objectives.
  • Refer customers into wider CLIP service offers and those of local support partners to provide a truly holistic and personalised package of support that meets customer needs.
  • Support the involvement of people with lived experience of mental health and our support partners in the design, delivery and monitoring of support and activities.
  • Proactively engaging and representing CLIP through attendance at networks, conferences and events.
  • Build community provision for people with mental health issues, creating positive partnerships, mapping assets and identifying gaps in provision.
  • With the support from the Wellbeing Delivery Coordinator, deliver and grow our support offer and activities within our Wellbeing Hub and across our identified satellite centres including Market Rasen.
  • Provide support and activities for people to achieve better mental health and wellbeing, increasing independence and reducing reliance on statutory services.
  • Build on existing community assets, making the best use of existing resources, and identify new alternative solutions to 'crisis' provision that would be deemed appropriate for low level support.
  • Support the building of multi-agency teams of people working or living in specific areas from across the public, private, voluntary and community sectors and faith groups.
  • There will be some teaching hours expected from this role.

Requirements

  • A willingness and ability to deliver a range of courses beyond your primary area of expertise with an enthusiasm to develop your skills to adapt our delivery to the needs of our learners.
  • Outcome star training undertaken.
  • Qualification in Mentoring, Advice and Guidance or similar, or a mental health qualification.
  • Are comfortable with, and can deliver, both 1-2-1 and group sessions in their role.
  • L3 Award in Education and Training (formerly PTLLS) or Teaching qualification, and/or willingness to undergo further training.
  • Experience of professionally engaging with adults and children.
  • A genuine commitment to supporting people to thrive and achieve, overcoming barriers faced because of mental ill health.
  • Ability to work as a team, under pressure and in a fast-paced environment.
  • A good understanding of the barriers faced by inactive people, and the solutions that may be able to benefit them.
  • Ability to work collaboratively with others, whether in the same team or external support providers.
  • You're a positive, energised and enthusiastic person, with a real zest for helping others.
  • Engaging and supporting people is what gets you up every day.
  • Nothing makes you happier than seeing someone progress, knowing you helped them get there.
  • Resilience. Working in the education, support and employment sectors is a challenging but rewarding career. You'll be helping to bring real change to peoples' lives.

What We Offer

  • Generous holiday entitlement – 25 days annual leave every year, plus bank holidays (pro rata).
  • Pension contributions up to 4%.
  • The opportunity to undertake professional training, funded by us.
  • One days paid leave a year for volunteering work (in addition to your Annual leave entitlement).
  • Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more.
  • Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more.
  • Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers.
  • Long service awards for our loyal employees.
  • Cycle to work scheme.
  • Employee Assistance Programme to give you confidential advice and support, when you need it.
  • Professional membership subscription to support your continuous professional development.
  • Death in service benefit.

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