Community Support Specialist

1 day ago

Gainsborough, Lincolnshire, United Kingdom Acis Group Full time

About the Role:

We are seeking a highly motivated and enthusiastic Community Support Specialist to join our team at Acis Group. As a Community Support Specialist, you will play a vital role in promoting wellbeing and supporting our customers and communities to live happier, healthier lifestyles.

Key Responsibilities:

  • Provide holistic support for our customers, offering them the opportunity to explore different areas of life that might be impacting on their mental health and wellbeing.
  • Develop community-led events and activities to engage and connect key communities and partners to projects.
  • Support de-escalation and 'step down' from the 24/7 Lincolnshire mental health helpline and embed pathways to support escalation up for support.
  • Identify and establish linkages with key community leaders and individuals, to identify solutions, build skills, community activities and facilitate new connections.
  • Build on the increased levels of social action and the willingness for people to support their communities.
  • Ensure support reaches out to vulnerable, deprived and isolated members of society and identify ways to enhance access and reduce barriers.
  • Building on existing assets and identify new alternative solutions to 'crisis' provision that would be deemed appropriate for low level support, enabling people to access a safe, supportive and therapeutic environment, promoting independence, opportunity and recovery for all.
  • Help to facilitate grass roots problem solving and take an asset-based approach to building and connecting communities together to become stronger and resilient.
  • Reconnect people with their communities, understanding not only what communities provide but how to make the best use of community assets.
  • Listen to the local community, uncover what is important and what will lead to the greatest impact for a community and local services.
  • Deliver engaging and supportive activities in line with the NHS Five Steps to Wellbeing, providing people the support they need and ensures we foster strong long-term relationships with other local support provision to deliver on target and to wider strategic objectives.
  • Refer customers into wider CLIP service offers and those of local support partners to provide a truly holistic and personalised package of support that meets customer needs.
  • Support the involvement of people with lived experience of mental health and our support partners in the design, delivery and monitoring of support and activities.
  • Proactively engaging and representing CLIP through attendance at networks, conferences and events.
  • Build community provision for people with mental health issues, creating positive partnerships, mapping assets and identifying gaps in provision.
  • With the support from the Wellbeing Delivery Coordinator, deliver and grow our support offer and activities within our Wellbeing Hub and across our identified satellite centres including Market Rasen.
  • Provide support and activities for people to achieve better mental health and wellbeing, increasing independence and reducing reliance on statutory services.
  • Build on existing community assets, making the best use of existing resources, and identify new alternative solutions to 'crisis' provision that would be deemed appropriate for low level support.
  • Support the building of multi-agency teams of people working or living in specific areas from across the public, private, voluntary and community sectors and faith groups.
  • There will be some teaching hours expected from this role.

Requirements:

  • A willingness and ability to deliver a range of courses beyond your primary area of expertise with an enthusiasm to develop your skills to adapt our delivery to the needs of our learners.
  • Outcome star training undertaken.
  • Qualification in Mentoring, Advice and Guidance or similar, or a mental health qualification.
  • Are comfortable with, and can deliver, both 1-2-1 and group sessions in their role.
  • L3 Award in Education and Training (formerly PTLLS) or Teaching qualification, and/or willingness to undergo further training.
  • Experience of professionally engaging with adults and children.
  • A genuine commitment to supporting people to thrive and achieve, overcoming barriers faced because of mental ill health.
  • Ability to work as a team, under pressure and in a fast-paced environment.
  • A good understanding of the barriers faced by inactive people, and the solutions that may be able to benefit them.
  • Ability to work collaboratively with others, whether in the same team or external support providers.
  • You're a positive, energised and enthusiastic person, with a real zest for helping others.
  • Engaging and supporting people is what gets you up every day.
  • Nothing makes you happier than seeing someone progress, knowing you helped them get there.
  • Resilience. Working in the education, support and employment sectors is a challenging but rewarding career. You'll be helping to bring real change to peoples' lives.

What We Offer:

  • Generous holiday entitlement – 25 days annual leave every year, plus bank holidays (pro rata).
  • Pension contributions up to 4%.
  • The opportunity to undertake professional training, funded by us.
  • One days paid leave a year for volunteering work (in addition to your Annual leave entitlement).
  • Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more.
  • Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more.
  • Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers.
  • Long service awards for our loyal employees.
  • Cycle to work scheme.
  • Employee Assistance Programme to give you confidential advice and support, when you need it.
  • Professional membership subscription to support your continuous professional development.
  • Death in service benefit.

How to Apply:

We are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need.

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