CCTV Monitoring Professional
4 days ago
At CV-Library, we are seeking a highly skilled and customer-focused CCTV Operator to join our team. Located in Wavendon, Milton Keynes MK17 8LX, this role offers a unique opportunity to make a real difference in people's lives.
The successful candidate will be responsible for monitoring CCTV systems, responding to customer requests, and providing exceptional customer service. As a CCTV Operator, you will work on a 4-day rolling period, with day shifts from 6AM to 6PM and evening shifts from 6PM to 6AM.
About the Role:
We are looking for someone who is passionate about delivering outstanding customer service and has excellent communication skills. As a CCTV Operator, you will have the opportunity to work with a wide range of alarm and guarding systems, covering security, fire, CCTV, and environmental alarms.
Key Responsibilities:
- Monitor CCTV systems and respond to customer requests in a timely and professional manner.
- Provide exceptional customer service, answering all calls promptly and assisting internal and external customers as required.
- Ensure that all systems/databases are updated accurately and efficiently.
What You'll Need:
- Excellent customer service skills - able to communicate at all levels.
- Computer literate - proficient in MS Office, with the ability to adapt quickly to new systems.
- A flexible approach to working hours, including holiday and sickness cover.
What We Offer:
- A competitive salary starting at £24,500, incrementally increasing to £26,750 after completion of training modules.
- A comprehensive training program to ensure your success as a CCTV Operator.
- A dynamic and supportive work environment, with opportunities for career growth and development.
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