Customer Experience Coordinator
5 days ago
About the Job:
We are looking for a highly skilled Repairs Coordinator to join our team at Reccom Limited. The ideal candidate will have excellent customer service skills and be able to work well under pressure.
Main Responsibilities:
- Manage repair requests from start to finish, ensuring timely and effective resolution
- Communicate regularly with customers and internal teams to keep them informed of progress
- Use CRM systems and Microsoft software to maintain accurate records and streamline processes
Requirements and Qualifications:
- At least 2 years' experience in a similar role
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in CRM systems and Microsoft software
Benefits:
- A salary of £32,160 per annum
- A full-time contract until end of March 2025
- The chance to work with a reputable company like Reccom Limited
Work Arrangements:
- Full-time, Monday to Thursday 9am-5:15pm, Friday 9am-5pm
- Based in Teddington TW11 8GT
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